- Delivery fee varies based on the weight and measurement of the products on all orders.
- Shipping / Delivery occurs within 15 business days for Standard.
- Orders are processed and shipped Monday-Friday only (excluding major holidays).
- Orders generally ship within 1-3 business days after the order is received.
- In-store pick up is available for Melbourne & Sydney customers..
- Please be advised that large equipment orders (such as heavy furniture items / mirrors) may be shipped directly by freight carriers (LTL) in order to provide timely delivery.
- We partner with local couriers including but not limited to Courier Please, Aramex and Hunter Express to ensure a smooth delivery experience.
- Please note that it's the buyer's responsibility to ensure the purchased items will fit in their intended space, including elevators, doorways, and corridors. If the items don't fit, refunds won't be issued.
- Additional transport fees may apply if delivery cannot be performed on a scheduled date.
*Please note: The dates are estimates and are subject to change.
*Shipping costs vary on location and weight of total order. Subject to change.
*Transit times could change based on seasonal volumes with our carriers.
NOTICE: ELEGANT COLLECTIONS cannot control any customs or import duties applied to your package by your local customs. Any outstanding customs charges or import duties must be paid by the customer and we cannot be held responsible for these charges. Customs charges or import duties are not included in the price of your items ordered. ELEGANT COLLECTIONS cannot tell you what the cost will be as customs policies and charges can vary from country to country. If you refuse to accept delivery of the items you have purchased, the couriers may return the items back to ELEGANT COLLECTIONS . In the event that this happens, you will be refunded for your order once it is received back to our facility, excluding the cost you paid for shipping as this aspect of your order was fulfilled.